A seven time recipient of Toyota’s prestigious President’s Award (1996 & 2006-2011), Empire Toyota has been proudly serving the Oneonta, Sidney, Unadilla, Otego, Cooperstown, and Binghamton, NY areas for over 20 years.
At Empire Toyota, it doesn’t stop when we sell you a vehicle. We are dedicated to service after the sale, doing whatever it takes to make sure are customer are, and will remain, satisfied.
This commitment to excellence can be seen throughout the dealership:
Our talented sales staff prides itself on helping our customers find the right vehicle for them, answering any and all questions that they may have along the way. This dedication to their customers is why our sales staff has earned the Sales Excellence Award, which is given out only to those dealers who show superior performance in vehicle sales, customer satisfaction, and human resource management; a total of six times (2004, 2006-2009 & 2011).
Our commitment to our customers doesn’t stop once you drive away in your new or pre-owned vehicle either. Should you have any questions or concerns after you leave our dealership, feel free to contact our Customer Relations department, which has earned to Customer Relations Excellence Award for the past six years (2006-2011).
Should your problem turn out to be a mechanical problem, Empire Toyota also has an extremely talented and professional service department that has been awarded the Service Excellence Award seven times (2003-2007, 2009 & 2011) and will do whatever it takes to fix your vehicle and help get you back on the road.
We even take care of the do-it-yourself customer; come in anytime and talk to our friendly and knowledgeable parts department, which has earned the Parts Excellence Award eight times (2003-2009 & 2011). No matter what you’re looking for, whether it’s parts to tune-up your car yourself, or some accessories to help make your vehicle stand out and be noticed, our parts department has what you’re looking for.
So stop in today, we’re conveniently located on State Route 23 in Oneonta, New York.